Отзывы на Rakuten: Get Cash Back For Shopping
Rakuten: Get Cash Back For Shopping от Rakuten
53 отзыва
- Оценено на 1 из 5от Пользователь Firefox 15913024, 5 месяцев назад
- Оценено на 1 из 5от Пользователь Firefox 18038123, 8 месяцев назадUseless, log-in doesn't work on the app. Tried resetting my password. Just keep getting "Oops. There was a problem."
Ответ разработчика
размещено 8 месяцев назадWe're sorry our Cash Back Button isn't working for you. Most issues can be fixed by uninstalling it from Firefox and downloading it from our website here: https://www.rakuten.com/button.htm If you have any more questions, don’t hesitate to reach out to us at socialhelp@rakuten.com. - Оценено на 1 из 5от raywood , год назадThe extension requires a new sign-in every time you enter a different page on the merchant website. You may have to click dozens of times during a single shopping experience. And then, Rakuten tries to avoid paying. I have had to file separate "Missing Cash Back" claims for almost all of my purchases. I have bothered to do so only for the larger ones. Even then, Rakuten has mostly not paid.
Nice idea. Dishonest implementation.Ответ разработчика
размещено 2 месяца назадWe sometimes see issues like this when our Members have ad or internet traffic blocking software or services at the browser, computer, or network/router level. This might even be caused by an issue with the installation of our Cash Back Button extension itself. Our team can absolutely help get you back up and running! Please reach out to us at socialhelp@rakuten.com. - Оценено на 1 из 5от Пользователь Firefox 17364946, 2 года назадThe pop-up recommendations for the same product at lower prices are seriously misleading. They're similar at best, and often just completely different products. For example, I was trying to buy an air duster and got recommended a fish tank aerator. If the pop-up at least showed the name of the recommended product, it'd be acceptable. It doesn't though. It only shows the price, and says you can "get this" for cheaper. If you wait, it'll eventually show the actual recommended product but it should show it up front. It should also use a better algorithm for recommendations.
Ответ разработчика
размещено год назадThank you for this feedback. We rely on our partnered merchants to provide us with the data that is used for this feature. On occasion, this information can be out of sync. Our team is working with our merchants to make this feature more effective for our Members. - Оценено на 1 из 5от PoopSmeller, 2 года назадComplete garbage extension and service. Unlike other services that do the same exact thing, Rakuten requires you to leave your PC completely vulnerable to ad tracking software with their ridiculous anti-adblock requirements. If you don't care about your privacy and getting your data collected by big tech, go ahead and get this addon. Otherwise, look somewhere else
Ответ разработчика
размещено 2 года назадWe take our Members' privacy very seriously. Our Privacy Policy does a good job of explaining how we use your information ( Rakuten.com/help/article/privacy-policy-360002101688 ). The permissions set by our extension allow it to track your eligible purchases for Cash Back. Our Members may also use our services without adding our Cash Back Button extension. It is just one of the many ways we offer to our Members to make our services work for them. They may shop through our website (Rakuten.com) or through our mobile app (available on Android phones, iPhones, and iPads) as well.
Most ad or traffic blocking extensions can be updated to create an exception for Rakuten, while staying active elsewhere. Typically, this can be fixed by visiting our website (Rakuten.com), opening the menu for the ad blocking extension, and updating the setting to allow the extension to trust our website. This should allow our Cash Back Button to work from any of our partnered merchant websites without issue. For more help, please reach out to us at socialhelp@rakuten.com. - Оценено на 1 из 5от spectre, 2 года назадsince last week it has slowed down google search to a crawl. even scrolling down in google is affected. even typing a search when you are already in google lags. disabling the extension fixes this immediately. must be a bad update. i will fix the 1 star review if this is fixed soon
Ответ разработчика
размещено 2 года назадOur Cash Back Button no longer integrates with Google searches. It shouldn't cause any lags or reduce the speed of any searches. We recommend removing our extension and reinstalling it from our website here: Rakuten.com/button.htm If you still notice the lag and slow down after the fresh installation, please email our team at socialhelp@rakuten.com so we can dig into this issue for you. - Оценено на 1 из 5от BossBully80, 2 года назадI found a sale on a supplement I've been looking for that's been aout of stock a good bit lately. The supplement is NAC (N-Acetylcysteine) and it was $17 and some change where it's normally $25. That's a big savings when you have children! Anyway, I forgot this flipping thing was on my browser and when I went to purchase, the page refreshed and I was getting charged 23.17 a bottle! I asked the customer service what the heck was happening and they suggested I try to turn off this app. The price dropped to 19 and some change but that was NOT the original discount. I WILL be writing a serious complaint tomorrow because that pitiful little cash back in whatever 'credits' to jack me around like that is BS. I believe it is probably bordering on illegal!
Ответ разработчика
размещено 2 года назадWe're sorry to hear you've had this experience with us. Please reach out to us at socialhelp@rakuten.com so we can look into this for you. - Оценено на 1 из 5от Jerry, 2 года назадSHITTY APP. I DON'T WANT POPUP TO EVERY SITES I VISITED. STOP BUGGING ME. I JUST WANT IT TO RUN ON EBAY.
Ответ разработчика
размещено 2 года назадOur Cash Back Button extension is designed to pop up and remind our Members of the Cash Back offer available when they visit a partnering merchant's website. There currently isn't any way to directly update the settings for the extension to only pop up the notification for one merchant. You can go into the settings for the extension and add websites where you don't want the Cash Back Button notification to appear to the "Hide activation reminders on these sites" list. You can also uninstall the extension and shop directly through our website, Rakuten.com, or through our mobile app on Android phones, iPhones, and iPads. - Оценено на 1 из 5от boggle, 2 года назадWill not pay out cash back on large purchases. Bought a Lenovo laptop with 8% cash back, Rakuten tracked the purchase successfully but dragged their feet for over a month before telling me they couldn't issue the cashback with a slew of reasons why it could have failed. If you don't get the cash back credited right away, you can bet you'll never see it. Worse than a mail-in-rebate, Rakuten is a glorified SCAM. Just look how fake review-bombed this plugin is.
Ответ разработчика
размещено 2 года назадWe are sorry you have had this experience with us. We sometimes reach out to the merchant directly to verify and order's eligibility for Cash Back. Every one of our partnered merchants has its own Cash Back Terms that may exclude certain items, departments, coupons used, or other things from earning Cash Back. A little review goes a long way to helping our Members rack it up consistently with Rakuten. - Оценено на 1 из 5от Broffrey, 2 года назадAvoid this kind of useless shop-savings extensions that in facts can spy what you are looking on the internet, it's just collecting informations on you to profile you and similar customers to finally target ads/products/services. That's desguished spyware in counterpart to provide you a pretended nice service for free.
And just about the service provided: this kind of extensions (lots of similar exist like this one) can modify the webpages on-the-fly and also can censure some parts or search results to guide you to buy to a specific shop... instead of a concurrent. And guess who is paying the extension editor to do that? Sellers?
Just look at what this extension is requiring at the Permissions part...
Mind again before adding browser extensions!Ответ разработчика
размещено 2 года назадWe take our Members' privacy very seriously. Our Privacy Policy does a good job of explaining how we use your information ( Rakuten.com/help/article/privacy-policy-360002101688 ). The permissions set by our extension allow it to track your eligible purchases for Cash Back. Our Members may also use our services without adding our Cash Back Button extension. It is just one of the many ways we offer to our Members to make our services work for them. They may shop through our website (Rakuten.com) or through our mobile app (available on Android phones, iPhones, and iPads) as well. If you have any more questions, don’t hesitate to reach out to us at memberservices@rakuten.com. We are here to help! - Оценено на 1 из 5от Пользователь Firefox 17173836, 2 года назадImmensely intrusive popups, interrupts and even breaks user experience and worst offense, navigates users away from webpages just so the user can press some activate button and then redirects to completely different page. wow
Ответ разработчика
размещено 2 года назадOur Cash Back Button alerts Members of potential Cash Back when they visit a partnering merchant's website. We provide our Members the chance to activate this offer before they make their purchase so they are to be sure their eligible order reports to their account for Cash Back. Once activated, our Members should be routed back to the main page for the merchant to continue their shopping. If any of the pop-ups are in the way, you can go into the settings for our Cash Back Button and add the merchant's website to the "Hide activation reminders on these sites" list. - Оценено на 1 из 5от Пользователь Firefox 14978452, 3 года назад
- Оценено на 1 из 5от Solistus, 3 года назадwas great right up until it became effing adware
one day i opened my motherboard maker's support page to check for driver updates and saw a Rakuten banner at the top of the page telling me I could save 1% by buying from Corsair instead
there doesn't seem to be any setting to disable this "feature" so I did what I do any time I find adware on my system, I purged it with extreme prejudice.Ответ разработчика
размещено 3 года назадOur Price Magic feature helps our Members find comparable items from merchants who partner with Rakuten and award Cash Back. Currently, this feature cannot be disabled within the Cash Back Button's settings. You can continue to take advantage of our services by going directly to Rakuten.com or by using our mobile app. - Оценено на 1 из 5от Probably_Jake, 3 года назадPop-ups are always there when i don't need them, and never there when I do. Asked for my $40 cash back check over 6 moths ago and it never came. All this has done for me is waste my time. Haven't saved anything with this. Don't waste your time with this add-on.
Ответ разработчика
размещено 3 года назадWe always want our Members to receive the Cash Back they have earned. We can also look into why our Cash Back Button is not notifying you of possible Cash Back at certain merchants. Please reach out to our team at memberservices@rakuten.com. We are here to help! - Оценено на 1 из 5от Пользователь Firefox 16777243, 3 года назад
- Оценено на 1 из 5от Kinsarae, 3 года назадPretty sure this extension is simply for monitoring your shopping habits. Housewares, electronics, etc NEVER seem to qualify no matter where you shop. There are more than enough companies spying on us in the name of a false return, I don't need the extra paranoia.
Ответ разработчика
размещено 3 года назадWe take our Members' privacy very seriously. Our Privacy Policy does a good job of explaining how we use your information ( Rakuten.com/help/article/privacy-policy-360002101688 ). Every one of our partnered merchants has their own Cash Back Terms that may exclude certain items, departments, or other things from earning Cash Back. A little review goes a long way to helping our Members rack it up with Rakuten. If you have any more questions, don’t hesitate to reach out to us at memberservices@rakuten.com. We are here to help! Ответ разработчика
размещено 4 года назадWe always want our members to receive the Cash Back they earn! We'd like to look into this for you as promptly as possible. Please email us at memberservices@rakuten.com.- Оценено на 1 из 5от Пользователь Firefox 14022003, 4 года назадFor whatever reason, this extension is just sitting there doing NOTHING and I have to contact Rakuten for manual corrections CONSTANTLY!! Is there a better cash back extension out there???
Ответ разработчика
размещено 4 года назадWe're sorry to hear you've had this experience with us. Please reach out to us at memberservices@rakuten.com so we can look into this for you. - Оценено на 1 из 5от bape, 4 года назадConstantly get a yellow ribbon notifying that this add on is slowing down firefox.
Ответ разработчика
размещено 4 года назадOur development team is aware of this issue and it should be resolved in a future update/release of our Cash Back Button extension. In the meantime, you may access our services directly by going to Rakuten.com or by using our mobile app. - Оценено на 1 из 5от Пользователь Firefox 15412955, 4 года назадPast month or so, has caused my browser to be unusable with slowdown and lag. And 90% of the time, doesn't actually track cash back - its intended function.
Ответ разработчика
размещено 4 года назадOur development team is aware of this issue and it should be resolved in a future update/release of our Cash Back Button extension. In the meantime, you may access our services directly by going to Rakuten.com or by using our mobile app. - Оценено на 1 из 5от dave, 4 года назад
- Оценено на 1 из 5от greekstallion, 4 года назадThis add-on all of a sudden started causing immense lag and for my browser to lock up. Reinstalling didn't fix it. Only fix was to uninstall the add-on, which is a bummer because I used it a lot. Other reviews show I'm not alone. Add-on hasn't been updated in a month and a half.
Ответ разработчика
размещено 4 года назадOur development team is aware of this issue and it should be resolved in a future update/release of our Cash Back Button extension. In the meantime, you may access our services directly by going to Rakuten.com or by using our mobile app. - Оценено на 1 из 5от Пользователь Firefox 15899196, 4 года назадCurrent version of the addon significantly lags the search suggestions for google.com. Reinstall didn't do anything.
Ответ разработчика
размещено 4 года назадOur development team is aware of this issue and it should be resolved in a future update/release of our Cash Back Button extension. - Оценено на 1 из 5от turtlefish, 4 года назадThe add-on causes Google suggest slowdown on google.com page
Ответ разработчика
размещено 4 года назадThis issue can typically be fixed by making sure your browser is up-to-date and uninstalling and reinstalling our Cash Back Button extension. For more help, please reach out to us at memberservices@rakuten.com. - Оценено на 1 из 5от Пользователь Firefox 12795564, 4 года назад